How to Schedule a
Repair or Check & Clean Service

Please follow the steps below to
schedule your service request.

step 1

Register Your Product

Please visit to register your product

step 2

Create Your Account

Upon completion of your product registration, select the option to create your account.

step 3

Schedule Your Service Request

Once you've created your account, easily schedule your repair or check & clean service directly from your user dashboard.


Please login to get started.

Having trouble making an account? Submit a request here.
Please note this extends the repair process by up to 4 weeks.

Schedule Check & Clean Services

We’ve made it simple and easy to select from your registered products and schedule them for check and clean services with our certified technicians.

Request Repair Estimates

Submitting requests for repair estimate have also gotten easier and doing it from the portal let’s us keep better track of your gear as it makes its way to us!

Dashboard Notifications

Our account dashboard is designed to notify you about important things with your account and registered products. Make sure to keep an eye on it!

Orders History and Tracking

All of your transactions with us are kept in one central location and easily accessible for your record keeping needs.

Become FPS Eligible

Register up to $3000 of Fujifilm products to qualify for our FUJIFILM Professional Services Program. Purchase the membership for $399 and you’ll have the peace of mind only professional support can provide.

Contact Info

Have other questions or need specific answers? Our contact information is front and center, so you can get the help you need quickly and easily.