The sign-in function for network services using Facebook accounts will be discontinued at the end of February 2026

25.12.2025

December 25th, 2025
FUJIFILM Corporation

We sincerely thank you for your continued patronage of Fujifilm products.

Sign-in to network services using Facebook accounts with the FUJIFILM XApp will be discontinued at the end of February 2026.

We kindly recommend that customers currently signed in to network services using the Facebook account switch to a non-Facebook network account as soon as possible.
For instructions on how to switch your network service sign-in, please refer to below.

Please note that the end date for signing in to network services using the Facebook account may be changed without prior notice.

We sincerely apologize for any inconvenience this may cause our customers and kindly ask for your understanding.

  1. Make sure to get either “Google Account” or “Apple ID” beforehand.
  2. Select [Change the FUJIFILM XApp Network Service account] through the following menu flow.
    [Settings]➔[Application Settings]➔[Network Services]➔[Change the FUJIFILM XApp Network Service account]
  3. Once the “Sign-out from the FUJIFILM XApp Network Service account” message appears, select [Continue].
  4. After a while, the sign-in screen for your new account will appear.
    So please select the service and sign in your new (non-Facebook) account.

Important Notice Regarding the “FUJIFILM X-E5” Digital Camera (Inspection of Strap Attachment Area)

20.11.2025

November 20, 2025
FUJIFILM Corporation

Dear Valued Customers,

We have recently confirmed that, with respect to our FUJIFILM X-E5 digital camera, there is a potential issue where the strap lug attachment may loosen. Continued use in this condition could result in the strap attachment detaching from the camera body.
As of November 20, 2025, this issue has been identified in fewer than 0.1% of all units shipped.

Fujifilm will provide free inspection and repair services for affected products.
To determine whether any looseness exists, please contact your nearest Fujifilm Customer Service center. Authorized Fujifilm technicians will provide guidance on how to check the strap attachment and will perform inspection and any necessary repairs free of charge.

We thank you for your confidence in Fujifilm products and appreciate your understanding and cooperation.

[Applicable Part]
Strap Attachment Area

[Applicable Products]
FUJIFILM X-E5 Silver / Black

[Contact]

Should your FUJIFILM X-E5 digital camera be affected by this issue, please contact your nearest Fujifilm Customer Service center in your country.
FUJIFILM Worldwide Network